FAQs

When you become a Radfield Home Care franchise partner, you become part of a national community of local care champions. It’s a life-changing opportunity and experience. 

A proven model backed by the right support: Crowned Emerging Franchisor of the Year 2019 by HSBC and the British Franchise Association. Recognised in many other franchise, business and care awards locally and nationally. A constant presence in Homecare.co.uk’s Top 20 National Provider Awards for four years in a row. 

A family-run business with an ethical approach: Caring for our Carers™ means you become part of a great place to work with a really supportive culture, Real Living Wage, employee recognition schemes and lots of opportunities to build and grow a career in care. As a family-run business Radfield Home Care is free to make its own decisions based on what it believes is the right way, with a strong, clear purpose at the heart of everything it does.

Leadership with real experience: It’s fair to say that Radfield Home Care’s franchisors have been there, done it and got the t-shirt. Having grown up within a residential care home, worked there themselves and then run local home care offices, not to mention caring for their own grandparents and father through Radfield, Alex and Hannah understand care in all its glory. They’re actually the most experienced franchisors in the home care marketplace.

Forward-thinking and agile: While Radfield Home Care today is built on the experience of many years, it’s also shaping the future of home care. The business was an early adopter of digital care planning software, while others were still using manual, paper-based systems for recording client visits, medication records and staff rosters. Right now the team is driving developments in new technology for remote care to help keep clients safe and families reassured even when a Care Professional is not there in person. 

Recession resistant with rising demand: Radfield Home Care continued to grow throughout the 2008 recession and following years and has seen further growth during the Covid-19 pandemic. It’s a robust business model in a market that continues to expand as the population continues to age.

Easy. Simply take the Franchise aptitude test at the bottom of this page and Radfield Home Care’s franchise recruitment manager will get in touch for an initial chat, answer any questions you’ve got and talk about the next steps.

While the earnings potential of the Radfield Home Care franchise business formula is considerable, your actual turnover and profits will still be largely dependent upon your effort, tenacity, and ability to follow the prescribed methodology. Projections have been provided in this document for illustration only. No guarantee is made that you will achieve these figures. You must draw up your own business plan and projections specific to your chosen territory.

Everything starts with a little chemistry.

Radfield Home Care is a business built on people and relationships. The first step is to make sure it’s a good match between you and the business. How will a partnership with Radfield help bring exceptional home care for the elderly to your community? Does Radfield feel right for you? Do you feel right for Radfield?

You don’t need any prior care experience. Radfield Home Care’s dedicated franchise support team are on hand to help you recruit a registered care manager. Your care manager is a key role, as they’ll take on responsibility for daily operations like care management, compliance and staff. 

While your care manager will handle most of the day to day operations, you’ll become a local care champion in your community. Franchise partners are all different, they come to the Radfield community from many different backgrounds. They all share a passion for care that counts and a drive to build relationships locally to bring it to more people. Your main role is to get out there and meet people. Let them know about Radfield Home Care in their community, make sure that when they need home care they want to choose the Radfield Home Care brand and your team. 

You’ll get the right training and lots of support to help you. You’ll come with a determination to be more than just a franchise partner, to become a Radfield Home Care champion in your territory.

Here’s how Alex sums it up; “We love bringing new franchise partners in to our very special Radfield community. Hannah and I have run local offices ourselves, so we know what it’s like and we know what it takes. If you’re approachable, enjoy meeting new people, a good listener and also willing to put yourself forward then we’d be very keen to hear from you. As our franchise family grows, so does the impact we have and that’s what makes it such an exciting opportunity.”

As you’d expect from a business that’s rightly proud of its Caring for our Carers™ pledge, people are at the heart of Radfield Home Care.

That means you’ll be supported from the very first steps and beyond on your journey with the business. 

To get you started all new franchise partners get access to an industry-leading induction and onboarding training programme. The quality of this programme was one of the big reasons behind Radfield Home Care being named Emerging Franchisor of the Year 2019 by HSBC and the British Franchise Association.

You’ll cover off everything from compliance, CQC and care delivery through to business development, technology and financials. It’s a programme designed to set you up for success.

Training doesn’t stop there. In fact, it doesn’t stop. As long as you’re a Radfield Home Care franchise partner you’ll get exclusive access to training opportunities that range from monthly webinars and external training days from the likes of Google through to bespoke Radfield business booster courses to name but a few of the opportunities that our franchise partners receive.

Not only that, but you’ll also have a dedicated franchise support manager. They’ll be there to work closely with you to help you develop and grow your business. Maybe even add new territories along the way. The wider business support team is backing your success all the way. Specialists in all operational areas, they’re working constantly on everything from search engine optimisation and monitoring of compliance records to creating new recruitment campaigns. They’re on hand to support you in any way they can.

We are taking applications from prospective franchise partners for territories across the UK.

However, some territories have already been allocated. Please contact the Franchisor for details, Any territory must be agreed with the Franchisor, which retains the right to allocate territories as it deems appropriate. You will be asked to carry out an evaluation of your proposed location as part of the application process.

Once you’ve been accepted in principle into the Radfield community as a new franchise partner, you’ll need to be in a financial position to make the right level of investment to get set up.

You can think of this in two parts.

Firstly, you’ll need your Radfield Home Care franchise fee. This is £35,000 plus VAT. Next, you’ll need working capital to get the business up and running. This is typically around £60,000. So in total something around £90,000 – £110,000. 

Thanks to Radfield Home Care’s well-established and recognised business model, a number of high street banks are willing to lend up to 70% of this initial investment.

Then, on an ongoing basis, there’s a 5% + VAT management fee and a 1% + VAT national marketing contribution.

The term is set for ten years.

You have a right to renew the Agreement without a further fee if your franchise business has been operated in a satisfactory manner, and in accordance with the other conditions as they are set out in the Franchise Legal Agreement.

Yes, subject to certain conditions.

We do stipulate that any purchaser must be approved by Radfield Home Care Franchising Limited.