How we Support You?

Once the initial start up phase has completed Radfield Home Care will support you with the ongoing management of your business ensuring that you capitalize on the opportunities within your territory. It is important to keep up to date with all of the changes that affect the care sector e.g. legislation or CQC regulations changing, and Radfield Home Care will keep you fully up to date and your policies and procedures compliant with all relevant changes.

Franchise Directors and FranchiseeWe see our franchisees as our business partners and we will support you throughout the duration of our business relationship and assist you to realise the potential of your franchise business.

We are always available on the phone, via email or to visit in person so our franchisees will never feel that they are in business on their own. We have a wealth of experience and knowledge of operating in the care sector and one of the main benefits of becoming one of our franchisees is that you benefit, from the outset, from our years of experience.

We are able to support you remotely with using our software systems so there is no delay in getting the assistance you need and we have also developed an online portal where you can find a wealth of resources to assist and support you day to day.

The suite of professional ongoing support includes:

  • A remote support facility.
  • A dedicated Franchise Support Manager.
  • Robust software systems.
  • A web portal to access documents.
  • Network communications.
  • Regular visits.
  • National conferences.
  • Marketing support.
  • Mentoring opportunities.
  • Keeping updated with sector news and changes to legislation and best practice.
  • Updates to policies and procedures in line with sector change.
  • Undertaking payroll for our franchisees to give you more time to concentrate on growing your business.